Returns made easy at
Kamikaze Toys and Hobbies!
or missing parts are warranted or serviced through the manufacturer only. Due to
the sensitive nature of the items sold in this store, all returns on items must
be in new and unopened condition. No refunds or credits will be granted on opened
or used merchandise. Due to manufacturers policies on electric and gas products,
such as speed controls, radios, motors, chargers, engines, and etc, are warranted
only through the manufacturer. All merchandise returned must be in the original
unopened package and must not be used. Also, no returns on electronics. 20% restocking
fee on all returned merchandise. Return it via insured carrier within 15 days of
original purchase for a refund. Include a copy of the receipt. Shipping charges
will not be refunded. All authorized returns must have a return merchandise authorization
number(RMA) on the box, if not, the package will be refused and sent back.
All prices, availability and specifications subject to change without notice. www.Kamikazetoysandhobbies.com
is not responsible for inadvertent errors on this site. Specials are not retroactive.
If an order includes items that can and cannot be expressed delivered,
the total shipping fees will reflect regular ground rates and express rates (not
all items will be expressed).
We make every effort to ship all products in a single shipment. If, for
any reason, we cannot ship one or more items due to backorder, we will contact you.
You may cancel an order within 24 hours if the order has not shipped yet
by calling 714-997-TOYS(8697). Cancellation of orders already being processed by
our shipping department will be subject to a 15% cancellation fee based on the total
amount of the order. We cannot cancel orders that are already packed and/or shipped.
If your order has already been shipped by the time we receive your cancellation
request, you must go through the return process and will be subject to a 20% restocking
fee. Refusal of the shipment from the carrier will result to a two-way shipping
charge. We strongly recommend that you accept the merchandise and then proceed through
our normal return process.
Please inspect the parts immediately after receiving your order. Damages
and evidence of tampering on the outer packaging must be noted on the delivery receipt
of the driver. DAMAGES MADE DURING SHIPPING IS OUT OF OUR CONTROL.
No exceptions. WRONG ITEMS MUST BE REPORTED WITHIN 5 BUSINESS DAYS of receiving
the order. No exceptions.
Although we do everything we can to get the right part to you, unusual
mistakes can happen. If we ship the wrong part, we will pick it up and replace it.
Please let us know immediately if you receive the wrong part by calling 714-997-TOYS(8697).
The replacement item will be shipped when we receive the wrong item. Replacements
will be shipped based on the original shipping method.
email speedpower (at) aol.com
and get a return merchandise authorization number(RMA). (Without a RMA number, your return may be refused by our receiving department.)
Write the RMA number on
the outside of the box and return it freight prepaid to the address on your invoice.
Refunds will be processed
and issued when we receive the items back.
No credits can be issued
for damaged items received.
© 2012 KAMIKAZE TOYS AND HOBBIES - All rights reserved.
KAMIKAZE TOYS AND HOBBIES and the KAMIKAZE logo are trademarks of KAMIKAZE R/C RACING.
All other trademarks are the trademarks of their respective owners.
All prices and offers are subject to change.