Returns made easy at Kamikaze Toys and Hobbies!

 All defective or missing parts are warranted or serviced through the manufacturer only. Due to the sensitive nature of the items sold in this store, all returns on items must be in new and unopened condition. No refunds or credits will be granted on opened or used merchandise. Due to manufacturers policies on electric and gas products, such as speed controls, radios, motors, chargers, engines, and etc, are warranted only through the manufacturer. All merchandise returned must be in the original unopened package and must not be used. Also, no returns on electronics. 20% restocking fee on all returned merchandise. Return it via insured carrier within 15 days of original purchase for a refund. Include a copy of the receipt. Shipping charges will not be refunded. All authorized returns must have a return merchandise authorization number(RMA) on the box, if not, the package will be refused and sent back.

All prices, availability and specifications subject to change without notice. www.Kamikazetoysandhobbies.com is not responsible for inadvertent errors on this site. Specials are not retroactive. EXPRESS DELIVERY If an order includes items that can and cannot be expressed delivered, the total shipping fees will reflect regular ground rates and express rates (not all items will be expressed).
PARTIAL SHIPMENTS: We make every effort to ship all products in a single shipment. If, for any reason, we cannot ship one or more items due to backorder, we will contact you.

 CANCELING ORDERS: You may cancel an order within 24 hours if the order has not shipped yet by calling 714-997-TOYS(8697). Cancellation of orders already being processed by our shipping department will be subject to a 15% cancellation fee based on the total amount of the order. We cannot cancel orders that are already packed and/or shipped. If your order has already been shipped by the time we receive your cancellation request, you must go through the return process and will be subject to a 20% restocking fee. Refusal of the shipment from the carrier will result to a two-way shipping charge. We strongly recommend that you accept the merchandise and then proceed through our normal return process.

RECEIVING PARTS: Please inspect the parts immediately after receiving your order. Damages and evidence of tampering on the outer packaging must be noted on the delivery receipt of the driver. DAMAGES MADE DURING SHIPPING IS OUT OF OUR CONTROL. No exceptions. WRONG ITEMS MUST BE REPORTED WITHIN 5 BUSINESS DAYS of receiving the order. No exceptions.

INCORRECT PARTS: Although we do everything we can to get the right part to you, unusual mistakes can happen. If we ship the wrong part, we will pick it up and replace it. Please let us know immediately if you receive the wrong part by calling 714-997-TOYS(8697). The replacement item will be shipped when we receive the wrong item. Replacements will be shipped based on the original shipping method.

RETURN PROCEDURE: email speedpower (at) aol.com and get a return merchandise authorization number(RMA). (Without a RMA number, your return may be refused by our receiving department.) Write the RMA number on the outside of the box and return it freight prepaid to the address on your invoice. Refunds will be processed and issued when we receive the items back. No credits can be issued for damaged items received.




 

 
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KAMIKAZE TOYS AND HOBBIES and the KAMIKAZE logo are trademarks of KAMIKAZE R/C RACING.
All other trademarks are the trademarks of their respective owners.
All prices and offers are subject to change.